Recharges take anywhere between 10 seconds to 10 minutes for completion. Please check status after 10 minutes.
You can check the latest status of the recharge by visitingPassbook section and clicking on the respective order
If the details you entered for your recharge plan are valid, the recharge will be successful. In cases of incorrect details or technical failure, the payment goes through but recharges fail at the mobile service provider’s end.
Recharges done using Anpay wallet balance will be refunded instantly for such failed transactions.
For other payment methods, the refund will be processed in 2-4 business days, depending upon your bank's policy. Your bank usually sends you an SMS once the refund is successfully credited.
Some telecom operators may enforce a time interval ranging from a few seconds up to 15 minutes before any consecutive attempts of recharging the same mobile number. Please wait for 15 minutes between two consecutive recharge attempts for the same mobile number.
A recharge order once placed cannot be cancelled. We recommend checking the number once before the recharge.
If your recharge is successful, we will send you a confirmation SMS.
You can also check the status of recharge from your operator by quoting the Operator Reference Number.
You can get your operator reference number by clicking on the specific order in the Passbook section.
Please confirm your mobile service provider and circle combination before placing your order to avoid recharge failure.To change the mobile service provider that is auto populated basis your mobile number, click on Edit and select the desired operator and circle.
Some billers take a maximum of 3 business days to accept the payment after the transaction is completed on Anpay.in We request you to pay your bills at least 3 business days before the payment due date to avoid inconvenience.
No, bill payments once made by you cannot be cancelled for a refund.
Please ensure that you enter the correct authentication and account details while making a bill payment At times, the delay could be due to technical reasons. Please retry after sometime.
Some of the common reasons for failed bill payments include:
Incorrect authenticator details like account no, customer ID etc
Late payment fee not added to the outstanding bill amount
Technical issues at the biller's end
In case of failure, a refund will automatically be processed to your account. Refunds to Anpay balance will be instant, while refunds for payments made using other payment methods may take up to 2-4 business days, depending upon your bank's policy.
You can make bill payments using your Anpay balance, Net banking, Debit card and UPI. However, please note following points on payment method for electricity, gas, water, municipal tax, landline and mobile postpaid
Some billers take up to 3 business days from the date of transaction on anpay to confirm payment receipt.
If the payment has still not been accepted after 3 business days, the transaction will be cancelled by Anpay and a refund will automatically be processed to your account.
Refunds to Anpay balance will be instant, while refunds for payments made using other payment methods may take up to 2-4 business days, depending upon your bank's policy.
The receipt for your bill payment transaction can be downloaded from the order details on Passbook page
Since the biller is part of the Bharat Bill Pay System (BBPS) system, a BBPS logo appears on the bill payment screen BBPS is a National Payment Corporation of India (NPCI) initiative. It enables interoperable bill payment services to customers and provides instant payment confirmation NPCI, as the central unit, also undertakes clearing and settlement activities related to transactions routed through BBPS, thus enhancing customer confidence and experience.
Recharges take anywhere between 10 seconds to 10 minutes for completion. Please check status after 10 minutes.
You can check the latest status of the recharge by visitingPassbook section and clicking on the respective order
If the details you entered for your recharge plan are valid, the recharge will be successful. In cases of incorrect details or technical failure, the payment goes through but recharges fail at the mobile service provider’s end.
Recharges done using Anpay wallet balance will be refunded instantly for such failed transactions.
For other payment methods, the refund will be processed in 2-4 business days, depending upon your bank's policy. Your bank usually sends you an SMS once the refund is successfully credited.
Some telecom operators may enforce a time interval ranging from a few seconds up to 15 minutes before any consecutive attempts of recharging the same mobile number. Please wait for 15 minutes between two consecutive recharge attempts for the same mobile number.
A recharge order once placed cannot be cancelled. We recommend checking the number once before the recharge.
Please ensure that you add the correct details, while requesting a recharge. Sometimes the delay might also be possible due to technical issues. We recommend that you retry performing the recharge after sometime in such cas
Airtel Digital TVCustomer ID is a 10-digit number that starts with the digit '3' To know your customer ID, press 'Menu' on your DTH remote and choose My account |
Dish TVRecharge can be done using the registered mobile number or the viewing card number Viewing card number is 11-digits long and starts with the digit '0' You can find this at the back of the card inserted in the set-top box |
Sun DirectSmartcard number is printed at back of the card inserted in the set-top box. Please check the plan that you wish to recharge for and enter that specific amount. Any other amount that differs from the specified plan will result in an unsuccessful transaction. |
Tata SkyRecharge can be done using the registered mobile number or the subscriber ID. Subscriber ID is a 10-digit number that starts with the digit '1' To view the Subscriber ID, press home button on the DTH remote |
No, a DTH recharge once placed cannot be cancelled.
You can now pay for your Indane, Bharat Gas & HP Gas 14.2 kg cylinder on Anpay.in (Desktop or Mobile App) You can pay for either a new booking or an existing booking done via IVRS, SMS or Whatsapp.
Follow the following instructions:
Go to the Anpay page.
Tap on the LPG cylinder.
Select your LPG provider and enter your mobile number that is registered with LPG cylinder distributor or LPG ID
Follow the on-screen instructions to pay for the cylinders
You can find your 17-digit LPG ID on your Domestic Gas Customer Card (DGSC) or Subscription Voucher (SV) that you might have received at the time of applying for a new connection or on the cash memo/receipt. You can also contact your LPG provider (toll free number) to know your existing LPG ID.
Once you have paid for your LPG cylinder booking on Anpay, it takes upto 7 days for the cylinder to get delivered. For further details on the delivery date, please contact your LPG distributor/agency.
The contact details of LPG provider are
Bharat Gas at 1800224344 or Click here to visit Bharat Gas
HP Gas at 18002333555 or Click here to visit HP Gas
Indane at 18002333555 or Click here to visit Indane
The price of refill cylinder indicated on Anpay is tentative. The price applicable on the date of delivery will be the final price. This final price can be found on the cash memo i.e. the physical copy of the bill provided by the delivery agent.
The amount paid by you on Anpay shall be treated as advance and will be adjusted against the actual refill price at the time of delivery. Excess amount if paid by you shall be refunded to you by Distributor/Delivery agent. If amount is paid less, then you would have to pay the differential amount to the delivery agent of the distributor at the time of delivery.
In case you need further assistance with this, please contact your LPG distributor.
A payment receipt for your LPG cylinder payment made on Anpay can be downloaded from the respective order details page at Your Orders. The physical bill from the LPG distributor, please collect it from the delivery executive at the time of delivery of the LPG cylinder.Anpay
If you are eligible for the government subsidy on LPG cylinders, then it will be credited to your bank account by the LPG cylinder distributor within 2 working days. The price you pay on at the time of booking of the LPG cylinder does not include this subsidy. In case you have not received this subsidy, please contact your LPG distributor for assistance.
Currently, the LPG cylinder distributors (Bharat Gas, HP Gas and Indane) does not allow cancellation of payments made for online booking of LPG cylinders made through Anpay. Please contact your LPG distributor for assistance on cancellation requests.
You can refer your Domestic Gas Consumer Card (DGCC) or Subscription Voucher (SV) issued to you by your LPG distributor to check the consumer name/ distributor name registered with them. In case you need to change any of these details, please contact your LPG distributor (toll free number) for further assistance.
Please contact your LPG distributor or LPG provider for further assistance.
Your LPG distributor will reschedule the delivery. Please contact your LPG distributor for further assistance
In case the refill could not be delivered at the residence of the consumer due to various reasons or the booking has been cancelled by the consumer:
For Indane: The amount paid would be refunded.
For HP Gas: The amount paid refunded / adjusted against the next booking by the distributor
For Bharat Gas: No cancellations are possible. The distributor will attempt the delivery again.
My LPG ID/registered mobile number with LPG distributor is not being recognized by Anpay. We apologize for not supporting the LPG cylinder payment. Please contact your LPG distributor or LPG provider for further assistance.
